Frequently Asked Questions
Everything you need to know about our handcrafted outerwear.
Where are Golden Bear products manufactured?
Every Golden Bear jacket is proudly handcrafted in our San Francisco factory, maintaining the same heritage and quality standards we have held since 1922.
How do I determine my correct size?
We provide detailed size charts on each product page. Our fits vary between 'Classic' and 'Slim,' so we recommend measuring a jacket you already own or contacting our fit specialists for guidance.
What is your return policy for domestic orders?
We accept returns of unworn, unwashed, and unaltered merchandise with original tags attached within 30 days of purchase. Please note that custom or personalized orders are final sale.
Do you offer international shipping?
Yes, we ship our premium sportswear globally. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
How should I care for my leather or wool jacket?
We recommend professional leather cleaning only for our leather garments. For wool varsity jackets, spot clean when necessary and use a professional dry cleaner experienced in handling mixed materials.
Can I request a custom colorway or design?
We occasionally offer custom programs for groups or special collaborations. Please contact our bespoke team via the contact form to discuss minimum order quantities and design possibilities.