Returns & Exchanges
Golden Bear Sportswear stands behind the quality of our craftsmanship and offers a 30-day window for returns or exchanges on unworn, original-condition items. Please note that custom-made or personalized orders are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached, and include the provided packing slip.
- 3.Affix the Shipping Label
Print the prepaid shipping label generated from our portal and attach it to the outside of your package, covering any previous labels.
- 4.Drop Off and Track
Hand your package to the designated carrier and retain your tracking receipt; refunds are typically processed within 7-10 business days of arrival.